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FAQs

Do MAD Canopies provide rental options?

Yes, we provide a full rental service in the UAE, as well as in other GCC countries upon individual arrangement.

Do your products have any warranty?

Yes, all of our products come with a minimum one (1) year warranty against manufacture fault.

How long is the average lifetime of one of your systems?

All of our systems will last for years if they are cared for as per the instructions, and stored correctly.

Do you provide training in how to assemble and disassemble the units?

All systems come with easy to follow instructions, and are simple to use, meaning training is generally not required.   Training can be provided within the UAE, and in other countries upon individual arrangement.

What is the average delivery time?

The delivery (lead time) is normally 2~5 weeks, depending on the order quantity.

Can you print our logo or any graphics on tops or walls?

Yes, we can print any logo, graphic and photo on tops or walls. We have two printing options - screen printing and digital printing.

Do the inflatable products come with pumps/blowers?

Yes, all inflatable products come with either a CE standard blower or electric pump, depending on whether they are sealed air or not.

Can I purchase the tops and the frames separately?

Yes, tops and frames can be purchased separately.

Do you supply with replacement parts?

Yes, we supply all replacement parts.

What is the packing method?

Export standard individual carton boxes.

Which colours are available?

The standard colours that we stock are White, Blue, Green, Red, Yellow, Black. We can also custom print any colour required, but this will have an additional printing charge.

Which Countries Do You Supply To?

We supply all around the World, however from time to time there may be countries under International Sanction that we cannot supply to for legal reasons. If you have any doubts, please contact us.

What is the material of the canopies and marquees?

Aluminium or steel frames and polyester 250D & 500D /Flame resistant/UV protected/ water resistant tops and side walls.  

Is there any minimum order quantity?

There is no minimum order.